Frequently Asked Questions
We accept the following forms of payment. Please read as to ensure that your order be processed correctly and in a timely manner.
- Credit Cards: Visa, MasterCard, Discover, American Express
- Personal/Business Checks (please allow up to 10 business days for check to clear)
- Money Orders/Cashier’s Checks
- Bank Wire Transfer
- Crypocurrency - Bitcoin, Litecoin
Please note that all Money Orders, Cashier’s, Personal and Business Checks will be held up to 10 business days or until said payment has cleared. Orders will be shipped promptly upon clearance of funds.
Please call or email us if you are paying for an item by credit card greater than $2,500.
To prevent fraud, items with incorrect billing information might be cancelled if we can not verify.
Definitions can be found by clicking here.
We ship items using USPS, UPS, FedEx and will ship as soon as payments are processed and completed. Items typical ship within 3 - 5 business days from the day the order is placed. (Please refer to notes with each item for additional information or adjustments).
Items over $1,000 may be sent using secured delivery to prevent fraud. A signature, photo, and other information (required by delivery company) may be required to prevent issues.
Presale items ship around the date given upon purchasing. Dates are found at the top of the product page in red. Timeframe may adjust depending on the arrival of the item from the Mint, vendor, or manufacture.
Please contact us at Support@AHMemail.com to return your items. A return authorization number and address will be given. DO NOT SHIP YOUR ITEM BACK WITHOUT A RETURN AUTHORIZATION. If sent back without a return authorization, we are not liable for a refund as the item will likely become lost in our warehouse.
Items may be returned for exchange or refund within 7 days from the date the order is received. Required is to include a copy of the original invoice along with the product when returning an order.
Certified coins and Graded sports cards will not be accepted for return if protective or certified case (NGC, PCGS, ICS, ANACS and etc.) has evidence of tampering or is damaged due to inappropriate packaging by returning party.
Shipping charges for returns are the responsibility of the party returning the item.
Orders may be returned shipped via USPS, FedEx or UPS. We highly recommend that you insure the package for its full value. American Heritage Bullion does not assume any responsibility for items lost or damaged while in return transit. We only assume responsibility of products while they are in our care, custody and control.
Please allow up to two weeks to process any credits or refunds.
Selling to American Heritage Bullion
If you'd like to sell us your collectibles and bullion, we would be happy to check it out! Please send an email to Purchase@AHMemail.com with photos and information. We are not always buying, but we will make an offer if we are!
Here at American Heritage Bullion we respect privacy. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.
Email Addresses: We use return email addresses to answer the email we receive. Such addresses are not and will not be sold to or shared with outside parties.
Shipping Information: We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
Data Security: To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such.
We do not give any investment advice nor do we guarantee a profit. The purchase of coins and collectibles is highly speculative, unregulated and involves some substantial risk. The coin and collectibles market is volatile and prices may fluctuate, therefore there may be a loss of gain/principle. Past performance of a coin/collectibles does not guarantee a profitable future performance. Market conditions as well as an ever changing supply and demand may make the resale value of a coin/collectible(s) not be equal to the original purchase price. We do not sell coins/collectibles as an investment but rather as collectibles.
We own or license all copyright rights in the text, images, photographs, graphics, user interface, and other content provided on the Service, and the selection, coordination, and arrangement of such content, to the full extent provided under the copyright laws of the United States and other countries. Except as provided in this Agreement, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing or transmitting any of the contents of the Service for any purposes, and nothing otherwise stated or implied in the Service confers on you any license and/or right to do so.
You may only use the Service and the contents contained in the Service solely for non-commercial and informational purposes. Any other use, including for any commercial purposes, is strictly prohibited without our express prior written consent. Systematic retrieval of data or other content from the Service, whether to create or compile, directly or indirectly, a collection, compilation, database or directory, is prohibited without our prior express written consent.
Trade and Service Mark Rights
We (and/or our affiliates) own all rights in the product names, company names, trade names, logos, product packaging and designs ("Trademarks") of American Heritage Bullion, AmericanHeritageBullion.com and all such member clubs, and third parties own all Trademarks in their respective products or services, whether or not appearing in large print or with the trademark symbol. Unauthorized use of any such Trademarks, including reproduction, imitation, dilution or confusing or misleading uses, is prohibited under the trademark laws of the United States and other countries. You are expressly prohibited from using or misusing any Trademarks, except as provided in this Agreement, and nothing otherwise stated or implied in the Service confers on you any license or right to do so.
Modification of This Agreement
We reserve the right to amend this Agreement at any time. You are bound by any such revisions and should therefore periodically visit this page to review the then-current Agreement to which you are bound. Your use of the Service after our posting of amendments to this Agreement will constitute your acceptance of this Agreement, as modified. If, at any time, you do not wish to accept this Agreement, you may not use the Service.